1.0 Core

Name

Aptive /æpt-ive/

Our name encapsulates what it means to be apt— well-suited and quick to learn—while always being action-oriented and focused on moving forward. As our business evolves, so do we. Aptive is the solution to our customers’ present and future needs.

Belief

Aptive believes that Home Matters. We aren’t just a service, instead we are in service of: homeowners, families, and neighborhoods. As local pest experts, our role is integral to ensuring every home can be enjoyed. We keep our commitments and focus on our impact at every level.

Pillars

Neighborly Care
As neighbors, we strive to be reliable. We always offer warm, personalized, and reassuring service. We foster trust through making and keeping our commitments regularly. People over pests.
Macro via Micro
Our work has meaningful impact at every level. We make global change
by focusing on one home, one person at a time. Homeowners understand and value our holistic approach. We deliver our brand and offer our services with care and precision.

Neighborly Care

Macro via Micro

Principles

Our principles make us who we are. We state each principle as a verb to call us to action. These key behaviors support our pillars to achieve our belief —that home matters.

Exceed

We always go the extra mile and anticipate our customer’s needs to make every interaction extraordinary.

Commit

What we do, we do wholeheartedly by always keeping our commitments. We are passionate about excellence and precision.

Hone

We take time to better ourselves and continually look for opportunities to improve as individuals and as a company each day.

Elevate

Our actions are focused on lifting up others and ourselves, as we create a positive culture and find ways to give back.

Mission

Every Home Enjoyed.™